Barclays
Barclays Off Campus Drive Hiring Freshers For Support Engineer Position
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Job Title :Support Engineer
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager and your request will be reviewed subject to business needs.
Hybrid Working
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BUK & BX – All locations
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.
Introduction:
To prioritize technical system support and improvement in the areas of (1) Application Stability (2) Infrastructure Maintenance (3) DevOps. This team will focus on supporting the business by operating to improve reliability through observability and automation for repetitive Incidents, Improving Monitoring for early Incident Detection, Performance Improvement for Stability, Capacity Planning, Resiliency planning and execution, Problem Management, This team will become the true technical SMEs in the application landscape and have the most in-depth knowledge of the application configuration and settings, recovery process and improvement opportunities – constantly driving our Trading application environment forwards.
This role is part of the dedicated service layer of Markets Pre-trade comprises of the many front office applications, which provide critical front office functionality for sales and trading functions like order and trade management, execution and booking etc. supporting the various asset classes like Equities, Rates, Credit, Securitized Products and FX business globally from electronic execution, through pricing, trade booking and risk/PnL systems.
What will you be doing?
• Providing seamless end-to-end support and expertise for front office Trading applications to help drive the effectiveness and commercial strength of the Trading franchise.
• Monitoring underlying system health, functionality, and availability to proactively detect and prevent issues from impacting the business.
• Improving monitoring and alerting capabilities primarily through ITRS or other strategic platforms.
• Working with the development teams to understand full production application build, configuration, and change going into the platform.
• Compliance to audit, regulatory and CSO Standards requirements – risk aware and focused
• Analyse automation failures, identify root cause of failure and work with L3, Integration and application owners
• Log and track incidents and issues following the ITIL standards; Tracking outstanding issues and working with the appropriate parties to achieve resolution and prevent re-occurrence.
• Ensuring all application standard controls and requirements are being met and that any new services being brought to production have met the required level of standards and assurances.
• Works with Build the Bank, GTIS (Infra), GTSM (Service Management) and Operations to identify manual tasks and automate.
What we’re looking for:
• Degree in information system or computer science or any equivalent
• Application troubleshooting/debugging capability and analytical skills
• Basic Operating systems Unix/Linux or Windows knowledge
• Basic Scripting experience
• Basic experience of working with relational databases
• Basic knowledge of DevOps and understanding of various stages of Agile Change life cycle.
• Basic ITIL knowledge
• Strong Communication Skills
Skills that will help you in the role:-
• A selection of several of the below skills: Python, Citrix, Web services, Java, Kibana, ITRS, AppDynamics, Splunk
• Exposure to middleware technologies (ex. Tibco RV and Solace) desirable
• Understanding of IB Front office technology (understanding of trade lifecycle) would be an advantage
• Any Service Management/ticketing tool and Workflow Knowledge
• Knowledge of scheduling tools like Autosys or others.
Where will you be working?
Pune
